Where can I see my order status?
Shortly after placing an order with WOW, you will receive a confirmation e-mail to the e-mail address that you used at checkout. That confirmation e-mail contains a link to the order status page, whi…
How can I track my order?
You can check the status of your delivery here. Our team would also be happy to check on the status of your delivery for you, just send us an email to firstname.lastname@example.org.
I think my package shipped to the wrong address. Help!
Please let us know as soon as possible so we can fix this situation! Fill out the contact form , or email us at email@example.com. You can update your address on a subscription order here
The product I want is out of stock! When will it be available?
The product I want is out of stock! When will it be available? Not to worry! Visit the product page and select the green EMAIL WHEN AVAILABLE button along the left-hand side of the page. Enter your e…
How do I remove products from my subscription bundle?
You can edit your subscription bundle by logging into your account here: https://www.buywow.com/account/
I’m missing my package, what should I do?
If your order is marked as delivered but you have yet to receive it, kindly wait 2 business days before reaching out. We also recommend checking with your neighbors, building management, and concierg…
How do I update or cancel my order?
We work hard to help you get your orders to you as quickly as possible. As soon as the payment is accepted and the order is confirmed, we immediately work to get the product shipped to you. This mean…
Where can I buy your products?
WOW Skin Science is available for online purchase at buywow.com , Amazon.com , and Walmart.com. Coming to retail stores soon!