Why should I join the Facebook VIP club?
This exclusive group is open to all beauty + wellness lovers who are dedicated to creating a positive, supportive space to chat about their personal skincare, haircare, and wellness journeys! As a me…
How do I know if I'm a member of the Facebook VIP group?
It's easy to check if you are a Facebook VIP member! Follow this link: https://www.facebook.com/groups/wowskinscience If you can already see the posts, you're in! If not, no worries. Simply click the…
Are there any promotions right now?
You can always check our website for promotions! To be notified of upcoming sales and promotions, sign up for our newsletter at the bottom of this page: https://www.buywow.com/ Follow us on social me…
Can I use afterpay towards my purchase?
You can use afterpay to split your payment into 4 interest-free instalments on buywow.com ! This is not applicable to subscriptions for WOW Skin Science products, but you will save 15% on all product…
How do I change my address?
Log into your account. Click “View Addresses” at the bottom of the page.. Click "Add A New Address" and fill in the details.. Make your changes and save!
How do I unsubscribe from texts?
We’re sad to see you go! You can respond !STOP to any text message from WOW to be removed from the mailing list. Please allow 2-3 business days for this change to take effect.
I am having trouble activating my account.
Sorry to hear you are having some trouble activating your account. Here are a few tips to help you troubleshoot: Attempt to sign in to your account using a different browser, device or network connec…
What if I don't need an upcoming shipment?
You can move your shipment date at any time! Just log in at https://www.buywow.com/account/ and click “Manage Subscriptions” under Account Details. Then, click “Delivery Schedule” on the far left han…
Where are my Membership Settings?
You have full control over your WOW VIP membership by logging into your account at https://www.buywow.com/account/
Help! I forgot my password.
Hey, it happens! To reset your password, go to https://www.buywow.com/account/. Click “Forgot Password?” below the login box and enter your email address.
Help! I forgot my account email.
Please reach out to us at firstname.lastname@example.org and we’ll be happy to help locate your information!
What if I run out of WOW before my next shipment?
No worries! You can move up your shipment date at any time. Just log in at https://www.buywow.com/account/ and click “Manage Subscriptions” under Account Details. Then, click “Delivery Schedule” on t…
How do I stop my subscription?
We’re sad to see you go! First, log in at https://www.buywow.com/account/ and click “Manage Subscriptions” under Account Details. Then, click “Cancel” on the far right hand side when you see your ord…
How can I reactivate my subscription?
Please reach out to us at email@example.com and we’ll be happy to help you sign up for a subscription again!